Lesson Resources

Download and print the ReachWell Kickoff Plan. Record the robocall script from this online voice recorder.

Script for the Intro Robocall Announcement (English & Spanish):

We're thrilled to announce we have improved the way we communicate with you on a regular basis! Starting on [DATE], all communications will be distributed to you by an app called ReachWell. You will receive an email or text message with instructions to download the ReachWell App from the Apple or Google Play store on [DATE].

Through ReachWell, we will be able to communicate essential real-time information to you like closures and delays! If you are unable to download the ReachWell app, please contact our front office immediately.

¡Nos complace anunciar que hemos mejorado la forma en que nos comunicamos con usted de manera regular! Empezando el [DATE], todas las comunicaciones se le distribuirán a través de una aplicación llamada ReachWell. En [MONTH or DATE] recibirá un correo electrónico o mensaje de texto con instrucciones para descargar la aplicación ReachWell de la tienda Apple o Google Play.

A través de ReachWell, podremos comunicarle información esencial en tiempo real, como cierres y retrasos. Si no puede descargar la aplicación ReachWell, comuníquese con nuestra oficina de inmediato.

Intro Text Template (Pre-Launch)

Subject line: New App Coming Soon

We’ll be using ReachWell for communication. Look for an email and text with instructions on [DATE].

Intro Email Template (Pre-Launch)

Subject line: Coming Soon! Our New Communication App

Hi families,

We are excited to announce that we’ll be using a new communication tool called ReachWell starting on [LAUNCH DATE]! We’re switching platforms because ReachWell allows us to communicate with you in your language, and it will serve as a hub with all important information. This will be our go-to spot for all communication with all staff members this year.

On ReachWell, you’ll be able to:

• Receive translated announcements and be able to chat with staff in your language.
• Access resources like calendars, forms, and academic tools.

All important information will be posted on the app, so please keep an eye out for an email and text on [LAUNCH DATE] with download instructions.

We are excited to communicate with you through ReachWell!

Sincerely,

[NAME]

Launch Text: Find ReachWell's additional text templates.

Subject line: Download ReachWell for all communication and to chat with staff

Go to rwell.us/app +Add [Org Name] and enter the code sent to you on [MM/DD].

Launch Email: Find ReachWell's additional translated email templates

Subject line: Download Our Communication App!

Good day families,

We are excited to be using ReachWell as our family communication platform! 

It is essential you download the ReachWell app to get critical information from us including:

• Getting announcements and chatting with staff in your preferred language.
• Accessing resources like calendars, forms, and resources.

Important: Steps to get our communication

Watch this video or follow these steps to get connected. Update the English video's subtitles to be in your language!

English video with translated subtitles | Spanish video

1. Search the App store or Google Play store for ReachWell or go to http://reachwellapp.com/app on your mobile device.
2. Optional: Set your language. Tap English on the bottom left of the app screen to select your preferred language.
3. Tap "+Add" and search for [Channel Name on the App].
4. Enter your personal private verification code when you go into our channel. Entering your code will give you access to your groups and allow you to chat with us!

You should have received an email or text yesterday with the download instructions and your personal verification code. Please call or email us if you did not receive your code.

We are excited to communicate with you through ReachWell!

Sincerely,

[NAME]